Privacy Policy

At ("" or "we" or "us" or "our"), we appreciate your use of and contributions to our web sites (defined to include all properties (mobile, web or otherwise) owned and operated by and features (known as the "services"). respects your privacy and is committed to protecting your personal information.

This is our privacy policy and we will comply with it, as well as applicable U.S. privacy law, when we gather and use information from users of our services. We encourage you to read this privacy policy to understand what we do with the information we collect from you.

Collection of Information.

When you use's web sites, we collect a variety of information.

  • Information you provide. When using our web sites and services, you may provide information about yourself, such as name, address, phone number and e-mail. This may occur when you register on, complete forms, request information on a home or make a loan request. We may combine this information with other information we collect from your activity on our web sites or from other companies. You may also provide information about a third party on a web site.
    In addition, when you order products or services from our web sites, we may collect your credit/debit card information. will use this information solely to complete your order and will not share this information with outside parties, except to the extent necessary to complete the order or comply with applicable law.
  • Cookies and web beacons. Cookies are bits of electronic information that can be transferred to a computer to uniquely identify that computer's browser. When you visit our web sites and use our services, we may place one or more cookies on your computer. The use of cookies helps us improve the quality of our services to you, by identifying information which is most interesting to you, tracking trends, or storing information you may want to retrieve on a regular basis, such as your favorite homes. At any time, you may adjust settings on your browser to refuse cookies. However, if you choose to disable cookies, some of the free features and services on will not operate properly. Also, the pages of our service may include web beacons, which are electronic files to count users who have visited that page or to identify certain cookies on the computer accessing that page.
  • Third-party cookies. We work with service providers and advertising networks to track and manage cookie information and your activities while you're on or using our services.
  • Usage logs. When you use the services, your computer communicates a variety of information to computer servers, including the existence of cookies, your internet protocol address and information about your browser program. We also create a record of what information you are requesting, such as the page or subject areas you're visiting.
  • Calls. Calls to may be recorded or monitored for quality assurance and support purposes. If a call is recorded between you and a third party, it will be deemed private information of both you and the third party, and may be released to either of you.

Usage and Disclosure

In general, uses the information collected from you to communicate with you and operate our features and services. We also uses this information to present you with advertising that we believe will be of interest to you.

Your privacy is important and we are committed to protecting information that identifies you personally, where you have chosen to keep it private. We will only share personal information that you provide outside the public areas of our services in the following circumstances:

  • Consent. When you consent or direct us to share the information. For example, if you choose to contact a real estate agent or lender through, your name and e-mail address will appear to the recipient of the message.
  • Service providers to When hires a service provider to help operate the services or our business, we may give access to personal data only as necessary to perform the service and subject to the terms of this privacy policy.
  • Legal obligation or protection from harm. When has a good faith belief that access, use, preservation or disclosure of the personal information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, or (d) protect the rights, property, or safety of, its users, or the public against harm.
  • Merger or sale. If and when is involved in a merger, acquisition, or any form of sale of some or all of its business, personal information may be transferred along with the business.

When you provide public information without identifying yourself, we will protect your personal identity as described above. If your account profile does not identify you personally, we won't reveal your identity to third parties except in accordance with this policy.

When we deliver ads based on data about your use of the services, we keep your identity anonymous. We won't identify you personally to third parties, except in accordance with this privacy policy. Of course, if you choose to respond to an advertised offer with your name and contact information, you will no longer be anonymous to the advertiser.

Some Things are Not Covered

This privacy policy will not apply to the following:

  • Public posting. You should keep in mind that the information that you choose to provide in a public area of the services (such as your channel or profile page or the discussion forums) will not be protected by this privacy policy because you have made an active choice to make that information public.
  • Real estate information. strives to provide open and transparent information about real estate markets. As a result, we make available past sales prices for homes, and allow any user to post a question or answer about a given home. Many times, this information is already publicly available. As long as discussion surrounds real estate and not individuals, we intend to keep this information freely available on our web sites. Where a professional participates in the community, we may also allow users to comment on the professional.
  • Aggregated non-personal information and other information without personal identification. While we do not share your personal information with third parties unless permitted above, we may share aggregate anonymous information with third-parties. This information does not personally identify individuals, but instead provides a helpful understanding of the groups of people who prefer certain types of information and services.

E-mail Management

You may receive e-mail from for a variety of reasons - for example, if you took an action on the Web sites, you signed up for a regular report, or you posted your home for sale and a buyer sent you a message. We respect your desire to manage e-mail correspondence. If you have an account with us, you can select your preferences through your account setting. Also, you can manage your receipt of some types of communication by following the instructions included in the e-mail we send you.

Opting Out of Collection of Information, its third-party ad network providers, and third-party may provide you with advertisements that you may see on the services or on other affiliated sites. To improve the relevancy and help measure the effectiveness of such advertisements, the ad providers may use cookies, Web beacons, clear .gifs or similar technologies. These are used to record users' online activity, such as the pages visited, and to learn what types of information are of most interest to the users.

Third-Party Web Sites

Throughout the services, we may link to the web sites of other companies and/or individuals. Further, certain functionalities on may involve the distribution of your listing information to third-party sites. These third-party sites may collect personal information about users on those sites, and's privacy policy does not extend to these external web sites and third parties.

Children Under the Age of 13 will not knowingly collect personally identifiable information from any person under the age of 13. Our services are not designed to attract the attention of persons under the age of 13.

Storage and Security of Information

Personal information will be processed and stored by in databases hosted in the United States. We have taken reasonable steps to protect the information ours users share with us, including, but not limited to, set-up of processes, equipment and software to avoid unauthorized access or disclosure of this information.


If you have any questions about this privacy statement, or the privacy practices of, please e-mail us at Please note that this policy may be amended at any time. You should check back for the most current version before relying on any of the provisions in this privacy policy.